FASHION FORWARD EYEWEAR VISIONARIES

FAQs

Browse F.A.Q. Topics

Lenses

  • Do you offer eye-test?
    Yes! Simply drop by our partner's showroom located at Bugis cube 470 North Bridge Road , #04-01.
  • What is lens index?
    We currently offer 2 options of indexes, 1)Mid-index(1.56) The mid index usually goes well with prescription -300 and below and also depending on frame size. The rule of thumb is a bigger frame will usually result in a thicker lens. 2)Hi-index (1.67) The hi-index lenses can fit  up to -1000 prescriptions. We usually recommend this lens for any prescription above -300 so the appearance of the lenses would be thinner and the weight lighter. However, as mentioned earlier if you chose a big frame, you might want to also opt for the hi-index option so the appearance and weight would not be compromised.

Prescription

  • What is PD?
    PD is known as pupillary distance, which is the distance between the centre of your right and left eye. As our lenses are made to order, we could align the lenses to reduce distortion and discomfort. We strongly advise you to provide us with this value apart from your prescription.
  • Do you offer eye-test?
    Yes! Simply drop by our partner's showroom located at Bugis cube 470 North Bridge Road , #04-01.
  • What is lens index?
    We currently offer 2 options of indexes, 1)Mid-index(1.56) The mid index usually goes well with prescription -300 and below and also depending on frame size. The rule of thumb is a bigger frame will usually result in a thicker lens. 2)Hi-index (1.67) The hi-index lenses can fit  up to -1000 prescriptions. We usually recommend this lens for any prescription above -300 so the appearance of the lenses would be thinner and the weight lighter. However, as mentioned earlier if you chose a big frame, you might want to also opt for the hi-index option so the appearance and weight would not be compromised.

Product

  • When will i receive my glasses?
    We strive to do the lenses within a week and will ship out as soon as it is done. You should not wait for more than 10 days in total.
  • Is there any showroom?
    Yes! You may try out our frames at our partner's showroom located at Bugis Cube 470 North Bridge Road #04-01 (By appointment only text 911-82-433 to book an appointment )

Refund and Exchanges

  • What is the exchange policy?
    For exchanges We have a one time 30-day frame exchange if the glasses don't fit you. Orders with prescription lenses must be able to fit to the new frame.